The player had disputed this, stating that he had continued playing for several hours after completing the premia wagering. Despite our efforts owo mediate, the casino did not respond jest to our inquiries. As the casino państwa operating without a valid license and didn’t refer to any Alternative Dispute Resolution (ADR) service, we were unable owo further assist the player. Despite providing various proofs of payment, including receipts and screenshots, the withdrawal request remained denied, leading to frustration with the process. The Complaints Team extended the response time for the player to provide necessary information, but ultimately, due to a lack of response, the complaint państwa rejected. The player from Germany had been waiting for a withdrawal for less than two weeks.
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He reached out owo support but received istotnie assistance and was frustrated with the situation. The complaint państwa resolved when the player confirmed that he had received his funds back. We marked the complaint as ‘resolved’ in our program and appreciated the player’s cooperation. The player from Australia has deposited money into the casino account, but the funds seem jest to be lost.
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It’s a unique blend of edgy, hell-themed graphics and a touch of humour, creating a memorable and enjoyable experience that sticks with you. All information provided żeby CasinoBuddies.com is for information and entertainment purposes only. We thoroughly research all featured operators in order owo provide accurate and objective information. However, we cannot be held responsible for the content of third-party sites. We strongly advise you familiarise yourself with the laws of your country/jurisdiction. Even though, checking out the FAQ list is always a faster option.
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- However, the player stopped responding jest to our questions which gave us no other option but owo reject the complaint.
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